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Article 12: Transparent information, communication and modalities for the exercise of the rights of the data subject

Article 12.01

1 The controller shall take appropriate measures to provide any information referred to in Articles 13 and 14  and any communication under Articles 15  to  22  and  34  relating to processing to the data subject in a concise, transparent, intelligible and eas...

Article 12.02

1 The controller shall facilitate the exercise of data subject rights under  Articles 15  to  22 . 2 In the cases referred to in  Article 11 (2), the controller shall not refuse to act on the request of the data subject for exercising his or her righ...

Article 12.03

1 The controller shall provide information on action taken on a request under  Articles 15  to  22  to the data subject without undue delay and in any event within one month of receipt of the request. 2 That period may be extended by two further mont...

Article 12.04

If the controller does not take action on the request of the data subject, the controller shall inform the data subject without delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility...

Article 12.05

1 Information provided under  Articles 13  and  14  and any communication and any actions taken under  Articles 15  to  22  and  34  shall be provided free of charge. 2 Where requests from a data subject are manifestly unfounded or excessive, in particu...

Article 12.06

Without prejudice to  Article 11 , where the controller has reasonable doubts concerning the identity of the natural person making the request referred to in  Articles 15  to  21 , the controller may request the provision of additional information nec...

Article 12.07

1 The information to be provided to data subjects pursuant to  Articles 13  and  14  may be provided in combination with standardised icons in order to give in an easily visible, intelligible and clearly legible manner a meaningful overview of the int...

Article 12.08

The Commission shall be empowered to adopt delegated acts in accordance with  Article 92  for the purpose of determining the information to be presented by the icons and the procedures for providing standardised icons.